How to exclude Team.biz from Avast

Some customers have reported issues with Team.biz Windows Store app being blocked by Avast.

We've contacted Avast with our request for them to whitelist Team.biz and improve their anti-virus detection. We've also tested Team.biz on the leading anti-virus applications and it only appears to be Avast with this issue.

To use Team.biz on a machine with Avast, please complete the following steps to exclude the WindowsApps folder (the Windows Store folder) from Avast shield protection. Alternatively, you may install the directly-downloaded version of Team.biz here from www.team.biz/downloads as it is only the Windows App store version that Avast blocks.

1. Open up the Avast user interface (can be done by double clicking the Avast icon on task bar)
   
   
2. Go to "Settings"
   
   
   
3. Navigate to the "Exclusions"
   
   
   
4. Under "File Paths", add: C:\Program Files\WindowsApps\*
   
   
5. Under "CyberCapture", add : C:\Program Files\WindowsApps 
   
   
   
6. Click "OK"